Platform
Platform Overview
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Discover how InsiderCX platform works.
Key features
Patient Experience
Digitalize patient experience and reduce patient churn.
Automated Quality Control
Enhance patient care and safety by identifying and correcting quality issues.
Clinic Reviews
Send white-label satisfaction surveys and generate positive and prevent negative reviews.
Treatment outcomes
Get real-time insights into patient preferences and satisfaction.
Pricing
Use cases
clinic size
Small & Medium-sized Clinics
Grow your clinic by improving patient satisfaction.
Large Clinics or Groups
Optimize end-to-end patient experience across all locations.
Key use cases
Patient Acquisition and Retention
Monitor clinic performance and boost patient retention and referrals.
Clinic Operations
Get real-time insights into patient preferences and satisfaction.
Clinic Marketing & Reputation
Leverage patient insights to refine marketing strategies and drive patient acquisition.
Quality Management
Identify quality gaps, drive continuous improvement, and improve patient safety and satisfaction.
Patient Experience Blog
Learn more
Discover tools and strategies for improving patient experiences and satisfaction.
Clinic Success Stories
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Find out how other clinics use InsiderCX to improve their business.
Knowledge base
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Become a master at creating, sending, and analyzing patient feedback surveys.
Company
BECOME OUR PARTNER
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Earn a 15% commission for 12 months on every new client you refer to us.
WHO ARE WE
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Our mission is simple: empower clinics to focus on patient care, while we handle the rest.
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CONTACT US
Operations
How to Write an Effective Appointment Reminder Message
Steal our medical appointment reminder text message samples. Learn best practices for sending reminders that will help you reduce no-shows.
InsiderCX Editorial Team
5 min
Operations
How to Communicate With and Calm an Anxious Patient
Recognise signs of anxiety early, communicate with empathy, and apply simple techniques to calm and reassure anxious patients.
InsiderCX Editorial Team
4 min
Operations
How to Improve Patient Experience: 8 Tried and Tested Strategies
Wondering how to improve patient experience in your clinic or hospital? Here are the 8 most effective strategies our clients swear by.
InsiderCX Editorial Team
8 min
Operations
Person-Centered Care: How to Put Patients Front and Center
Learn the core principles of person-centered care, why it matters, and practical ways to put patients at the heart of their healthcare experience.
InsiderCX Editorial Team
6 min
Operations
The Application of Patient Segmentation In Healthcare
Use proper patient segmentation to personalize care while improving treatment outcomes and resource management.
InsiderCX Editorial Team
7min
Operations
8 Strategies For Optimizing Patient Flow At Busy Clinics And Hospitals
Learn the changes and strategies you need to consider to optimize patient flow at your clinic or hospital.
InsiderCX Editorial Team
8 minutes
Operations
How to Reduce Patient No-Shows and Missed Appointments
Understand why patients miss their appointments so you can effectively reduce those costly no-show rates.
InsiderCX Editorial Team
5 min
Operations
5 Proven Strategies for Improving Patient Intake Efficiency
Learn how clinics can overcome the most common challenges associated with the traditional patient intake process.
InsiderCX Editorial Team
4 min
Operations
A Guide to Patient Engagement: 7 Practical Strategies to Consider
Explore practical patient engagement strategies providers can use to make patients more actively involved in their own healthcare.
InsiderCX Editorial Team
7
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