Free no commitment
Get a Free AI Analysis of Your Google and Trustpilot Reviews
Submit your clinic name and we'll send you a private dashboard with every review sorted by sentiment and categorised by topic. Ready in 24 hours. No cost, no commitment.
TRUSTED BY TOP PRIVATE CLINICS
How it works
Three steps to your free sentiment analysis
1
Submit the form
Enter your clinic or group name and work email. That's all we need to get started no login, no setup, no credit card.
2
We build your custom dashboard
Our team runs AI sentiment analysis across your Google and Trustpilot reviews and builds a private dashboard with every review categorised by sentiment and topic.
3
Receive your private URL within 24 hours
You get a direct link to your personalised dashboard. No login required. Open it, explore your data, share it with your team.
Why clinics rely on InsiderCX
"With InsiderCX, we have consistent patient experience data across all sites, ready for board meetings and external stakeholders."
Ivana Murati Petrović
COO at Adria Dental Group
1.5mio+
Patients processed
316%
Average reviews growth
4.3mio€+
Income saved
Frequently Asked Questions
If you have a question that is not answered in the FAQ, please don’t hesitate to contact us.
How do you integrate with our existing systems?
The InsiderCX team takes care of the technical side — integrating with your current software and the tools your clinic is already using — making the implementation process seamless and hassle-free on your end.
Is your platform GDPR compliant?
Before starting our collaboration, we sign a data processing and protection agreement that regulates how patient data is transferred and processed, the protective measures in place, and the data erasure procedures. Full compliance with GDPR and data security is our top priority!
How long is the implementation process?
Once we set our collaboration into motion, you are assigned a dedicated specialist who will ensure that all project requirements are met within the agreed-upon timeline. Usually, it takes 10–12 days to get everything up and running.
Do you offer a free trial?
Yes, we do! The first step of our partnership is a free Proof of Concept project where you can test the platform and decide if it’s something you’d like to continue using.
If you’re not satisfied with the results of the Proof of Concept project, you don’t need to pay anything or continue using the product. We want to make this process risk-free for potential clients.
Do I need to sign a contract?
Yes! If you’re satisfied with the results of the Proof of Concept project, we sign a one-year contract. Committing to longer than a single year is also possible — and we’ll reward that with a discount!
Are there any additional costs?
No. All of the changes that might happen — like changing the survey, adding or removing questions, and customer support — are included in all of our tiers. No hidden costs!
Do I need to hire somebody to handle the platform?
No. Our platform is a turnkey solution. What that means for you is that our team will take care of all the heavy lifting and changes that might occur — you just need to use the data we collected.
How do I get in touch with your support?
When we kick off our partnership, you get a dedicated account manager who is available via email and phone. You won’t be talking to bots but to real people, and we respond to all of your questions within 8 hours.
Start your free pilot project today
Analyze patient feedback. Optimize workflows to deliver a superb patient experience. Stop your never-ending battle with patient retention.