Platform
Platform Overview
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Discover how InsiderCX platform works.
Key features
Patient Experience
Digitalize patient experience and reduce patient churn.
Automated Quality Control
Enhance patient care and safety by identifying and correcting quality issues.
Clinic Reviews
Send white-label satisfaction surveys and generate positive and prevent negative reviews.
Treatment outcomes
Get real-time insights into patient preferences and satisfaction.
Pricing
Use cases
clinic size
Small & Medium-sized Clinics
Grow your clinic by improving patient satisfaction.
Large Clinics or Groups
Optimize end-to-end patient experience across all locations.
Key use cases
Patient Acquisition and Retention
Monitor clinic performance and boost patient retention and referrals.
Clinic Operations
Get real-time insights into patient preferences and satisfaction.
Clinic Marketing & Reputation
Leverage patient insights to refine marketing strategies and drive patient acquisition.
Quality Management
Identify quality gaps, drive continuous improvement, and improve patient safety and satisfaction.
Patient Experience Blog
Learn more
Discover tools and strategies for improving patient experiences and satisfaction.
Clinic Success Stories
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Find out how other clinics use InsiderCX to improve their business.
Knowledge base
Learn more
Become a master at creating, sending, and analyzing patient feedback surveys.
Company
BECOME OUR PARTNER
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Earn a 15% commission for 12 months on every new client you refer to us.
WHO ARE WE
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Our mission is simple: empower clinics to focus on patient care, while we handle the rest.
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Schedule a demo
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CONTACT US
Growth
What Can Clinics Improve Today to Deliver High-Quality Patient Care
This article clarifies what “high-quality care” means, offers six practical improvements you can begin this month, and closes with the key metrics you’ll need to prove progress.
InsiderCX Editorial Team
7 min
Growth
What Creating a Digital Front Door Means for Healthcare Companies
Learn what a healthcare digital front door means, why it’s becoming a strategic priority, and how to build it while avoiding common pitfalls.
InsiderCX Editorial Team
6 min
Growth
Using InsiderCX Analytics to Boost Service Quality and Clinic Revenue
Learn how modern clinics use InsiderCX analytics to identify quality gaps and loyalty drivers, cut costs, boost efficiency, and improve retention and marketing efforts.
InsiderCX Editorial Team
5 min
Growth
9 Proven Patient Retention Strategies for Private Clinics
Learn how to turn first-time visitors into long-term patients with tried-and-tested patient retention strategies.
InsiderCX Editorial Team
8 min
Growth
How To Maximize Patient Lifetime Value [With Calculation Examples]
Learn how to calculate PLV and practical strategies private clinics can use to increase the average lifetime value of their patients.
InsiderCX Editorial Team
5 min
Growth
How to Create and Use a Patient Journey Map
Learn the stages of the patient journey and how to implement patient journey mapping to deliver better, more personalized care.
InsiderCX Editorial Team
6 min
Growth
How Much Revenue is Your Clinic Losing Due to Poor Patient Satisfaction?
Learn how to calculate the revenue your healthcare practice is losing due to poor patient satisfaction and stop that bleeding.
InsiderCX Editorial Team
5 minutes
Growth
How to Turn Dissatisfied Patients into Loyal Clients
Learn the key drivers of patient loyalty and the steps you need to take to turn dissatisfied patients into loyal clients.
InsiderCX Editorial Team
5 minutes
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