Platform
Platform Overview
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Discover how InsiderCX platform works.
Key features
Patient Experience
Digitalize patient experience and reduce patient churn.
Automated Quality Control
Enhance patient care and safety by identifying and correcting quality issues.
Clinic Reviews
Send white-label satisfaction surveys and generate positive and prevent negative reviews.
Treatment outcomes
Get real-time insights into patient preferences and satisfaction.
Pricing
Use cases
clinic size
Single-site Clinics
Improve patient experience & grow through better feedback.
Multi-site Clinic Groups
Standardize patient experience and quality across locations.
Key use cases
Patient Acquisition and Retention
Monitor clinic performance and boost patient retention and referrals.
Clinic Operations
Get real-time insights into patient preferences and satisfaction.
Clinic Marketing & Reputation
Leverage patient insights to refine marketing strategies and drive patient acquisition.
Quality Management
Identify quality gaps, drive continuous improvement, and improve patient safety and satisfaction.
Patient Experience Blog
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Discover tools and strategies for improving patient experiences and satisfaction.
Clinic Success Stories
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Find out how other clinics use InsiderCX to improve their business.
Knowledge base
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Become a master at creating, sending, and analyzing patient feedback surveys.
Company
BECOME OUR PARTNER
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Earn a 15% commission for 12 months on every new client you refer to us.
WHO ARE WE
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Our mission is simple: empower clinics to focus on patient care, while we handle the rest.
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Marketing
Automating Online Review Generation in Healthcare: Best Tools & What to Avoid
Take a look at why clinics struggle to generate online reviews, what they do wrong, and compare the six best tools for automating the process.
InsiderCX Editorial Team
15 min
Marketing
A Guide to Healthcare Reputation Management in 2026
See how online and offline factors intersect, which channels matter most, and how technology can simplify reputation management for your clinic or hospital.
InsiderCX Editorial Team
8 min
Marketing
Trust: The #1 Factor in Medical Tourism
Learn why medical tourism is growing, how patients choose their foreign providers, and actionable strategies clinics can use to build trust.
InsiderCX Editorial Team
7 min
Marketing
The Impact of Online Reviews on Your Clinic or Hospital
Online reviews play an increasingly important role in healthcare. Learn how to leverage that to improve your reputation and patient acquisition.
InsiderCX Editorial Team
6
Marketing
The Complete Guide to NPS in Healthcare
Learn what NPS is, how to calculate it, what is a good NPS score, and how healthcare organizations use it to measure and improve customer satisfaction and loyalty.
InsiderCX Editorial Team
6 min
Marketing
How to Get Compelling Patient Testimonials
Learn what makes a compelling patient testimonial and how to capture authentic stories from satisfied patients.
InsiderCX Editorial Team
7 min
Marketing
How to Attract More Patients to Your Practice in 2024
Learn the latest and greatest strategies for attracting more patients to your private practice and ensuring sustainable clinic growth.
InsiderCX Editorial Team
6 min
Marketing
Improving Clinic Marketing with Deep Patient Insights
Learn how to leverage direct patient feedback to create more effective clinic marketing strategies and improve patient acquisition and retention.
InsiderCX Editorial Team
7 min
Marketing
How to Get More Patient Reviews for Your Clinic or Hospital
Nine out of ten patients check online reviews. Learn how to get more patient reviews and improve your online reputation.
InsiderCX Editorial Team
5 minutes
Marketing Blogs
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Business Blogs
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Technology Blogs
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