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AI Coworker · Reviews
New patients pick a clinic on Google before they ever call. Max makes sure your rating reflects the care you give.
“Dr. Rossi explained everything clearly and the checkup was quick. Really happy.”
Thank you, Giulia. We’ll pass this on to Dr. Rossi. See you at your next checkup.
What Max does
Nobody on your team has to ask for reviews, write the replies, or check how competitors are rated.
Step 01 · Ask
Good visits rarely get a review. Max asks at the right moment, right after patients share their feedback. One tap, and it’s on Google.
Thank you, Giulia
Your feedback goes straight to the Milano Centro team.
Would you share your experience on Google? It helps other patients find us.
“Dr. Rossi explained everything clearly.”
Step 02 · Reply
A review without a reply looks like nobody is listening. Max drafts every reply in minutes, in your clinic’s voice. Switch on auto-reply for 5-star reviews. The rest wait for your approval.
Thank you, Giulia. We’ll pass this on to Dr. Rossi. See you at your next checkup.
“Nobody called me back about my results.”
Luca, we’re sorry nobody called you back. Our team will call you today with your results.
Step 03 · Win
Patients compare clinics before they book. Max tracks the ratings of the clinics around you and tells you when one moves. You stay ahead, and new patients choose you.
Before you start
Yes. Google allows businesses to ask customers for reviews. Max asks for reviews at the right moment, when patients are most likely to share how their visit went.
Only where you allow it. Replies to 5-star reviews can post on their own if you switch that on. Every other reply is drafted and waits for you. Send as drafted or edit first.
Google, the site patients check first when they choose a clinic.
Yes. Every location gets its own review requests, replies and competitor view, and you can compare locations side by side.
The InsiderCX team handles the integration with your current software. Most clinics are live in under two weeks, with no work for your IT team.
Yes. InsiderCX is GDPR compliant and built for healthcare data from the start, with EU data residency and a full data processing agreement. We have no direct access to your clinical systems or patient records. Our information security policy is available on request.
Start a free pilot and see Max grow and answer your Google reviews.
